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INC. Magazine’s Honoree Letter

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A Platform Designed For Performance

ResMac, Inc. was founded in 2008 during some of the most tumultuous times ever known to mortgage professionals. The mission statement then, as it is today, is quite simple: create a high quality, high performance mortgage platform that can better service the needs of originators. Since 2008, ResMac, Inc. has evolved into one of the most dynamic business models in the industry, offering its originator base highly competitive products, pricing and service while giving them the opportunity to earn no less than they would as independent brokers. As one of the industry’s leading aggregators of mortgage assets, the ResMac platform is designed to attract the highest caliber originators for the purpose of generating the highest quality production. Think you might be a fit? Give us a call today at 877-855-7493 or email us at careers@resmac.com to learn more.

Latest News

Testimonies

You have some fantastic people working for you.  They are really taking care of us.  Above and beyond… Above and beyond. Thought you might want to know how it is going.
Arch Williams, Arrington Edgar & Shiel, LLC
Without exception, everyone of our people have said they are impressed and excited about the new relationship. The repeating quote has been: “Once we (AES) figure out the process, it is going to be great”!
You have built a great team and we are thankful for all that they did for us.
Phil Wagner, Arrington Edgar & Shiel, LLC
I’ve known John Nguyen since 2003 when I requested his services for my clients, John was very professional and created such an easy process for my clients.  He’s always looking out for the customer and willing to go the extra mile to satisfy my requests. John was extremely knowledgeable of the housing market/industry and was always polite, respectful and loyal. I reach out to John anytime I have first time home buyers,  clients who wants to refinance, buyers for second homes or investors.  It’s always a pleasure working with him to see that my clients loans closes on time and in many occasions close in less than 20 days which is unheard off in the mortgage/banking business.  I’ve recommended his services to my clients, many close friends and colleagues of mine and will continue to do so in the future. I truly can’t thank him enough for always being there with his wisdom, loyalty and compassion.
Rick Chehab, Fidelity Realty & Title, LLC
My name is Annette Apparicio and I have been a customer of ResMac mortgage for quite a few years.  With pride I can say how satisfied I am with the mortgage services I have received. Only a satisfied customer keeps coming back – I guess that is me!   My loans closed in a timely fashion, I had my questions answered promptly, and the customer service was awesome. I would like to give credit to Van Nguyen and John Nguyen – ResMac mortgage Delivers!
Annette Apparicio, Customer
Just wanted to take some time to thank you(!!!) for all the help you both provided to me during the process of the home loan. Overall, I’m very pleased with the outcome and completion of the entire transaction.  I can’t thank you enough.  I wish you the very best.
Yours truly,
Ruben Rivera
Ruben Rivera, Customer
I am writing to tell you of the fantastic customer service I received  from Kelly Oatsvall during my recent refinance with your organization.
I feel that Kelly really looked after my “folder”, from beginning to end. She found a way to allow me to be eligible for a refinance when everyone else in the industry told me NO.
Kelly was ready, willing and able to respond to anything that held back the processing of my account. I could email, text or call at anytime of the day or evening and she would respond within minutes. Everytime!
She handled all of her responsibilities professionally and efficiently.
I can promise you that if it were not for Kelly’s efforts I would have been forced to walk away from this transaction. Without Kelly, it never would have completed.
I hope you can take a moment and recognize Kelly for her efforts on my behalf.
Very Sincerely,
Dave and Rita Polulak
Dave and Rita Polulak, Customers
My name is Melvin Farris and I am a first time home buyer. I was very fortunate to have been put in touch with Frank by my banker no less.
The process of purchasing a home is quite daunting to put it mildly. There were more papers, abbreviations, acronyms, then you can ever imagine. But Frank and his team were a God send. They held my hand and guided me through the whole process. They protected me and made sure the seller provided what was necessary before spending my money on unnecessary inspections, appraisers, surveyors,.etc.
Purchasing a new home is difficult enough. I am not sure that I would have been able to conclude the sale without the express help of Frank Rosatto, RESMAC and his excellent team. They are professionals and act accordingly.
I will forever be grateful for everything they did for me. I highly recommend this team without hesitation to anyone in the market for a new home.
Please feel free to contact me if you have any questions about this excellent team!
Melvin A Farris
Melvin Farris, Customer
Jason and I wanted to express how thankful we are for all of your efforts.  You encouraged us throughout the process and we could not have asked for a better home buying experience.  We are so happy with our new home and looking forward to creating new memories.
The Whittlin Family
The Whittlin Family, Customers
Hey guys,
Thanks so much for the wine! Very thoughtful and appreciated big time. We had a really good year and ResMac continues to improve and lead, which means our entire team is really looking forward to what can be accomplished in 2014!
For me, I am just really happy to be in a place I think I can reach my own potential. It has been like hitting curve balls for a few years, but we are on the verge of knocking it out of the park! Thanks for the confidence, and I am excited about what lies ahead!!!
Happy New Year!!!
Edward Parnell
CEO/HomeTeam Equity
Edward Parnell, Branch Manager
When I send my clients to RESMAC to secure a home mortgage I know that they are in good hands.
First, and most importantly, my clients get outstanding service. That makes their buying experience a positive one.
Secondly, their knowledge about various mortgage programs is astonishing and their rates are extremely competitive so I always know that I am doing the right thing for my client by suggesting RESMAC Mortgage.
Finally, the communication is incredible.  Throughout the process I am updated via phone calls and emails by the loan officer and processor.
Repeatedly even the Listing Agents that I co-op with, have complimented RESMAC mortgage and even have sent them referrals after our transaction.  The closing process is smooth with expedited funding, and at the closing table everyone is happy. Thank you for going above and beyond to work with my clients, it really means a lot.
Regards,
Kimberly Williams
RE/MAX Allstars
Kimberly Williams, RE/MAX Allstars
Hi John,
It was a pleasure working with you all these years.  You have closed so many real estate loans for my clients and has done a professional job in handling their loans.  So far, you have closed all my client’s loans, even on the hard one, you still get it done for me.  I really appreciate your professionalism and I look forward in referring my future clients to you.
Thank you very much & have a great day!
GREAT EAST PROPERTIES, LLC
Barry To
Principal Broker
Barry To, Great East Properties, LLC
Dealing with ResMac for a refinance on our personal home was such a pleasure because everything was handled so professionally.  We were most impressed by their knowledge of the mortgage industry as well as their commitment to making sure everything was completed at the appropriate time.  Chris and his staff take a personal approach to every loan and that is the reason they are the # 1 lender we recommend to all of our customers when buying a home!
Ralph & Bonnie Cameron
Ralph and Bonnie Cameron, Realtors
To Whom It May Concern:
John Nguyen from ResMac is a true professional.  As a real estate agent in the business for 22 years I haven’t seen a mortgage broker close a loan as fast as he can.  He also helps and guides the customer through the process with ease and without stress.  Mr. Nguyen looks out for their customer’s best interest and earns their trust.  He is there even at the closing if need be.  I would recommend him to anyone seeking financing and looking for a smooth transaction and a memorable experience.
Best Regards,
Rita Glasure, ABR, CRS, GRI
Broker-Realtor
Illustrated Properties
Rita Glasure, Broker-Realtor
Just wanted to take a moment to laud a job well done.  Ricardo Cobos is a wealth of “free” information for buyers…and never hesitates to answer questions for them.
Susan Cowles has not once…but TWICE…helped buyers of mine to find financing when it took a lot of extra work.
I would not hesitate to recommend AES as a responsible lender to any of my clients or colleagues.
Thank you all!!!
Nina Petro, Realtor
I just have to reach out to you and say thank you for the commitment to succeed and perform!!! We kicked butt on this loan despite the short time frame and multiple issues on the loan itself. Wow…what an effort!!! Very proud of the team…this is all we can ask for and makes it easy to be more aggressive getting loans and recruiting. :-)
Edward Parnell, Branch Manager

 

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ResMac, Inc. is an approved Mortgage Lender by the Department of Housing and Urban Development and is an Equal Housing Lender. All home lending products are subject to credit and property approval. Rates, program terms and conditions are subject to change without notice. Not all products are available in all states or for all amounts. Other restrictions and limitations apply.